Decision details

"Customer First" - Customer Service Strategy (Forward Plan Reference FP843)

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No

Purpose:

Approval  of the  Customer Services Strategy

Decision:

The Cabinet approved the Customer Service Strategy and delegated authority to the Executive Director (Housing and Communities), in consultation with the Executive Member (Business, Partnerships and Public Health), for overseeing the implementation of the Customer Service Strategy Delivery Plan.

Report author: Simone Russell

Publication date: 19/04/2018

Date of decision: 03/04/2018

Decided at meeting: 03/04/2018 - Cabinet

Accompanying Documents: