Issue - meetings

The Cabinet considered a recommendation from the meeting of the Environment Overview and Scrutiny Committee on 23 September 2019 on the adoption of revised service standards for regulatory work.

The standards were originally adopted in 2014 and linked with the Council’s corporate enforcement policy and the central government Regulators Code. In view of the production of the new corporate customer service strategy, it was timely to produce a revised set of standards.

The Cabinet noted the comments received from the recent consultation.

It was moved and seconded by Councillors F.Thomson and T.Kingsbury and

RESOLVED:

That the revised regulatory service standards be adopted.

Report of the Corporate Director (Public Protection, Planning and Governance) on the adoption of revised standards.

Note: Report attached.  Click link below item 10 for the Appendixes:-

Environment Overview and Scrutiny Committee Agenda Pack – 23 September 2019

https://democracy.welhat.gov.uk/ieListDocuments.aspx?CId=153&MId=1014&Ver=4

The comments received from the recent consultation were noted and the revised regulatory service standards were agreed and recommended to the Council for adoption.

Recommendation from the meeting of the Environment Overview and Scrutiny Committee on 23 September 2019 on the adoption of revised service standards for regulatory work.

(1)       The Decision Taken

RESOLVED:

That the comments received from the recent consultation be noted and the revised regulatory service standards be agreed and recommended to the Council for adoption.

(2)       Reasons for the Decision

The standards were originally adopted in 2014 and linked with the Council’s corporate enforcement policy and the central government Regulators Code. In view of the production of the new corporate customer service strategy, it was timely to produce a revised set of standards.