Agenda item

The Resources Overview and Scrutiny Committee at its meeting on 21 September 2015 agreed that a Scrutiny Sub-Committee be set up to scrutinise the use of Enforcement Officers for debt collection to understand the process and the reasons for and frequency of use of Enforcement Agents.  The scrutiny had now been completed and the report was presented to the Cabinet by the Chairman of the Sub-Committee, Councillor S.Roberts.  The Cabinet thanked the Chairman for the work of the Sub-Committee.

RESOLVED:

(1)       That the Scrutiny Sub-Committee’s recommendations be agreed:-

(1)       That Officers and Members agree a method of monitoring debt collection and enforcement and that reports should be presented to the Resources Overview and Scrutiny Committee quarterly as part of the Sopra Steria monitoring.

(2)       That the following information be included within the reports:

(a)       Number of reminders sent out.

(b)       Number of summonses issued and the amount of money owed.

(c)        Number of accounts sent to Enforcement Agents.

(d)       Amount of money collected by Enforcement Agents.

(3)       That consideration should be given to bringing the service in-house when the contract was next up for review/renewal.