Issue details

FP1111 Sopra Steria Contract Expiry Progress Update

To consider options of the contact centre, reception, ICT, Revenues and Benefits service beyond December 2022.

Decision type: Key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 31/01/2022

Decision due: 1 Mar 2022 by Cabinet

Lead member: Councillor Duncan Bell, Deputy Leader of the Council and Executive Member, Resources duncan.bell@welhat.gov.uk

Contact: Richard Baker, Executive Director (Finance & Transformation) Email: r.baker@welhat.gov.uk Tel: 01707 357425.

Consultation process

By reports

Consultees

Revenues, Benefits, ICT and Contact Centre Procurement Board

Decisions

Agenda items