Decision details

DECISION TAKEN

Cabinet agreed the changes to the Former Tenant Arears (FTA) Policy (as set out at Appendix A).

REASON FOR DECISION

The council are focused on preventing FTA. While a tenant is living in their home, the council will work with them to try and prevent them falling into arrears wherever possible. This will include providing debt, benefit or general money advice or signposting where necessary. This is in line with the new proposed Rent Arrears Policy. FTA refers to rent arrears left by a tenant whose tenancy has ended, and they no longer live in their home. This policy applies to all former tenant accounts including rent arrears, court cost, garage rent arrears, non-secure arrears, rechargeable arrears and use and occupation charges. Maximising income enables the council to meet its financial obligations and continue to invest in improving services to tenants.