177 PERFORMANCE EXCEPTION REPORT - QUARTER 1 (2020-21) PDF 313 KB
Report of the Corporate Director (Resources, Environment and Cultural Services) summarising strategic performance data for Quarter 1 of 2020/21.
Additional documents:
Decision:
Cabinet noted the contents of the report and approved any proposed actions highlighted in the appendices.
Minutes:
Report of the Corporate Director (Resources, Environment and Cultural Services) summarising strategic performance data for Quarter 1 of 2020/21.
• Business Plan Targets – The Council were reporting that 70 of 78 published business projects had commenced in Quarter 1. A further 7 were yet to start as they were timed for later in the year, and just 1 is not on schedule. This related to the local plan and it is exception reported in the report.
• Performance Indicators – 16 of the Council’s 55 Key performance indicators did not meet their outturn target in Quarter 1, these were all briefly exception reported. In many cases the reasons were due to Covid-19 particularly where the indicator reports on visitor numbers and customer satisfaction and also where they require community or home visits.
Services have been significantly adapted since lockdown and Quarter 1 covers the initial transition period while this happened. Officers are reviewing their KPI targets for the remainder of the year in view of the on-going government and other restrictions in place to manage the impact of Covid-19.
• Risks – 3 of the Council’s 17 strategic risks were reported as ‘RED’ at the end of Quarter 1. These related to the local plan, the Council’s finances due to Covid-19, and wider impacts of the pandemic across the Council’s services. Further details on risk management had been set out in another report to the meeting of the Cabinet.
RESOLVED:
Cabinet noted the contents of the report and approved any proposed actions highlighted in the appendices.